KateAwpton
Banned
I see Xelos made a post for FAQ but doesn’t have somethings it should. Feel free to merge threads @mods <3
If you feel like you are answering a specific question and it isn’t here or xelos’ thread, pm me
Q: I paid with my debit card and it hasn’t gone through yet? Why?
A: Check if the payment was SOFORT, if so it’s not on onetap, it’s stripe. Please allow 1-4 days for the payment to go through.
Q: Why do I need to wait 1-4 days for my payment to go through?
A: Banks will flag payments as SOFORT for security and verification reasons. There is no way to fix it, just be patient and wait. If you don’t want to wait 1-4 days, contact a reseller like myself!
Q: I want to buy with PayPal (or other payment methods not supported by onetap), how?
A: Go to the resellers forum and choose one of your liking and follow their instructions.
Q: I purchased with bitcoin, how long does it take?
A: Bitcoin purchase take up to 30 minutes. I’ve done many transactions and only 2-3 times has it been longer. It can take up to 4 hours but 99% of the time it’s up to 30 minutes! Be patient
Q: What is the “International Service Charge” on my bank statement?
A: Most banks charge a very small fee for converting different currencies to Euros.
Hope I helped someone
If you feel like you are answering a specific question and it isn’t here or xelos’ thread, pm me
Q: I paid with my debit card and it hasn’t gone through yet? Why?
A: Check if the payment was SOFORT, if so it’s not on onetap, it’s stripe. Please allow 1-4 days for the payment to go through.
Q: Why do I need to wait 1-4 days for my payment to go through?
A: Banks will flag payments as SOFORT for security and verification reasons. There is no way to fix it, just be patient and wait. If you don’t want to wait 1-4 days, contact a reseller like myself!
Q: I want to buy with PayPal (or other payment methods not supported by onetap), how?
A: Go to the resellers forum and choose one of your liking and follow their instructions.
Q: I purchased with bitcoin, how long does it take?
A: Bitcoin purchase take up to 30 minutes. I’ve done many transactions and only 2-3 times has it been longer. It can take up to 4 hours but 99% of the time it’s up to 30 minutes! Be patient
Q: What is the “International Service Charge” on my bank statement?
A: Most banks charge a very small fee for converting different currencies to Euros.
Hope I helped someone
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